Updates
Updates of WordPress, plugins and the theme, with a check that the site works afterwards.
I help keep WordPress websites and shops running and growing: updates, backups, bug fixes, optimisation and new features. A separate paid service billed as a monthly plan or hourly.

WordPress, plugins and themes are updated regularly: updates fix bugs, add features and patch security issues. Putting updates off increases the risk of problems, and updating after a long break tends to be harder than regular, small changes.
As part of care I update WordPress, plugins and the theme, check that the site works after changes and take care of backups. When something stops working, I find the cause and fix it. I can also improve loading speed or add new features.
I work both with sites on ready-made themes such as GeneratePress and with larger builds on Bedrock and Sage. I can take over a site built by another developer; I then start by reviewing its code and configuration.

Updates of WordPress, plugins and the theme, with a check that the site works afterwards.
Regular backups of files and the database.
Diagnosing and fixing problems: errors after updates, broken features and plugin conflicts.
Improving loading speed and Core Web Vitals scores.
New features, sections and integrations in a live website or shop.
Looking after a site built by another developer, after reviewing its code and configuration.
The site stops displaying, most often after a plugin, theme or PHP version update.
Two plugins work fine on their own but together break part of the site or admin.
The contact form does not send messages, or they end up in spam.
Errors in the WooCommerce cart, payments or orders.
The site takes a long time to load, especially on phones, which puts customers off.
An old version of WordPress, plugins or PHP that needs a careful update.
It depends on how important the site is to your business and how often it changes.
The two can be combined: a plan for regular work, with new features billed hourly or by quote.
I build themes from scratch every day, including on Bedrock and Sage, so I work with both simple sites on ready-made themes and with larger builds.
If the site needs bigger changes than ongoing care, I will quote for an extension or a new version.
This information helps me assess the problem faster and suggest next steps.
The website address.
What exactly is happening and since when.
Whether anything changed before the problem, e.g. updates, plugins or hosting.
A screenshot or the text of the error message.
Where the site is hosted.
No passwords: you share access securely once the scope is agreed.
Not sure what happened? Describe the symptoms and we will figure out the rest during diagnosis.
Report a site or problemUpdates, backups, fixes and new features, billed as a monthly plan or hourly. The plan scope is agreed individually.
Yes. I start by reviewing the site’s code and configuration, and then we agree the scope of care or fixes.
Describe the problem in the form: the site address, what is happening and since when. Do not send passwords. I will reply within one business day and we will agree next steps.
Yes, as part of optimisation I improve loading speed and Core Web Vitals scores. The scope depends on what slows the site down, so I start with a diagnosis.
No, the service does not include monitoring. It covers updates, backups, fixes and new features within the agreed scope.
As a monthly plan for a fixed scope of work, or hourly for fixes and new features.
Backups are part of care, so if a problem appears after an update, the previous version of the site can be restored while we calmly find the cause.
Yes. Care and fixes also cover WooCommerce shops, including fixes and new sales features.
Give the site address and describe what is happening and since when, or what you need. Do not send passwords. I will reply within one business day.